If you are having problems logging into SpeEDI Cargo, then here are some suggestions:


Suggestion 1 - Check the web address

To access SpeEDI Cargo, start by navigating to the following address:

https://cargo.speedisoftware.com


Suggestion 2 - Restart your web browser

Try closing your web browser and re-starting it.

Navigate to SpeEDI Cargo (see Suggestion 1 above)

Attempt to login now.


Suggestion 3 - Reset your password

Use the 'Forgot my Password?' option from the Login page to initiate a password reset.

An email will be sent to your inbox.

Click on the link in the email to reset your password.

Then try to login using your new password.


Suggestion 4 - Refresh & Clear browser history

From the login page try a hard refresh before signing in.


Windows devices:  press Ctrl + F5 on your keyboard


Safari on Apple Mac: press  ⌘ + Option + R

Chrome or Edge on Apple Mac: press  ⌘ + Shift + R


Finally, you could try clearing cookies and your browser history.

The steps for this will vary by web browser.


Need some assistance?

Please open a support ticket by sending an email to:

speedi-cargo@tradewindow.io